DOJ Mandate — Effective April 2026

Your government website
is likely out of compliance.
Here's how to fix it.

The Department of Justice finalized WCAG 2.1 AA requirements for all state and local government websites. Most Utah special districts are already out of compliance — and don't know it.

Serving Utah Special Districts
Fire Districts Water Districts Irrigation Districts Sanitation Districts Mosquito Abatement Cemetery Districts Cities & Counties
$0
Cost to file a DOJ complaint
Any resident can report your district to the Department of Justice — no attorney, no fee required.

Apr 2026
DOJ compliance deadline
WCAG 2.1 AA is now legally required for all local government and special district websites.

20%
Below market rate
Site Doc prices are independently benchmarked 20% below national ADA compliance firm averages.

Title II compliance is no longer optional

The DOJ's April 2026 rule applies to every city, county, and special district in Utah — regardless of size or budget.

DOJ complaints are filed for free

Any resident, advocate, or attorney can submit a formal complaint against your district through the DOJ or HHS civil rights portal — no filing fee, no lawyer required.

Non-compliance is public record

DOJ complaint investigations are public. A single filing can trigger a media story, board scrutiny, and costly legal defense — even if you eventually win.

Most district sites were built before the rule existed

Sites built in 2015–2022 were never tested against WCAG 2.1 AA standards. PDFs, forms, and navigation are typically the first failure points.

What happens if your district gets a complaint?

The DOJ opens an investigation and notifies your board in writing. You'll have 30–90 days to produce a remediation plan. If no plan is produced, the DOJ can refer the case to the Department of Justice Civil Rights Division for enforcement action.

The cost of defending a complaint far exceeds the cost of preventing one.

A Site Doc audit creates a documented good-faith effort — the single most important factor in any complaint investigation. Our goal is not to guarantee immunity, but to significantly reduce your legal exposure with a structured, defensible remediation record.

Who's affected in Utah: Fire protection districts, water conservancy districts, irrigation companies with public portals, sanitation districts, mosquito abatement districts, cemetery maintenance districts, and all incorporated cities and counties.

Overlay widgets don't protect you

Tools like accessiBe and AudioEye promise instant compliance with a single script tag. Government legal counsel is specifically advising against them.

FTC enforcement action: accessiBe faced FTC complaints in 2025 for claiming AI overlays equal full compliance. The FTC disagrees — and so do federal courts.

Screen readers still fail: Overlays inject JavaScript on top of broken HTML. The underlying code violations remain — assistive technology users still can't navigate your site.

Not a valid defense: In multiple federal cases, courts have ruled that an overlay does not constitute a good-faith remediation effort under Title II.

Overlay Widget
Site Doc Remediation
Injected JavaScript on top of broken code
Direct fixes to your HTML, CSS, and PDF files
Screen readers still encounter violations
Screen reader tested after every fix
Rejected as defense in federal ADA cases
Documented audit trail for board records
$49–$499/mo with no real remediation
$279/mo ongoing after full remediation
No certification letter for your board
Quarterly compliance letter included

Straightforward pricing. No surprises.

All rates are benchmarked 20% below national ADA compliance firm averages. No long-term contracts required for audits.

Phase 1
$1,499
One-time. Delivered in 5 business days.

A formal WCAG 2.1 AA audit of your entire site — every page, every form, every PDF. Delivered as a board-ready report with a full violation list, legal exposure summary, and remediation roadmap.

  • Full WCAG 2.1 AA violation report
  • Legal exposure summary for your board
  • Prioritized remediation roadmap
  • PDF accessibility review included
  • No contract required
Request Audit
Phase 3 — Ongoing
$279/mo
Month-to-month after remediation.

As your district publishes new content, agendas, and forms, we monitor and fix new violations before they become complaints. Includes a quarterly certification letter for your board's records.

  • Monthly automated + manual scan
  • Minor violations fixed each cycle
  • Up to 5 PDFs remediated/mo
  • Quarterly certification letter
  • Cancel anytime (30-day notice)
Start Retainer

Local. Honest. Affordable.

We're not a national agency with a call center. We're a Utah-based web firm that actually answers the phone.

Utah-Based

We're local — not a national firm routing your calls to an overseas team. When you call, you talk to the person doing the work.

Real Code Fixes

We fix your actual HTML, CSS, and PDF files — not a JavaScript widget that masks the problem. Your site will work correctly for assistive technology users.

20% Below Market

Our pricing is independently benchmarked against national ADA compliance firms. You get the same quality work at a rate designed for public sector budgets.

Board-Ready Documentation

Every audit and remediation project includes a formal report your board can file. Good-faith documentation is your primary legal protection.

5-Day Turnaround

Audit reports delivered in 5 business days. We don't sit on your project — we know your board has questions and needs answers fast.

No Overpromising

We won't tell you a widget makes you "100% compliant." We will tell you exactly where you stand, what needs fixing, and how to build a defensible record.

Common questions

Does the April 2026 DOJ rule actually apply to small special districts?

Yes. The rule applies to all Title II entities — any state or local government body, regardless of size or budget. Fire protection districts, water conservancy districts, irrigation companies with public portals, and cemetery districts all fall under Title II of the ADA.

Can you guarantee our district won't get a complaint after remediation?

No — and any firm that promises that is misleading you. What we can do is significantly reduce your risk and create a documented, good-faith remediation record that is the most important factor in how any complaint investigation is resolved.

What if our site is on a platform we can't edit (like Civic Plus or Municode)?

We'll identify which violations are in your control and which are platform-level issues. We'll document both in your audit report and provide a letter you can send to your platform vendor requesting remediation — creating a paper trail regardless of who fixes it.

What's included in the free preliminary site scan?

We run an automated WCAG 2.1 AA scan against your public-facing pages and send you a summary of your top 5–10 highest-risk violations at no charge. It takes us about 15 minutes and gives you enough information to take to your board before committing to a paid audit.

How long does remediation take?

Most small-to-medium special district sites (under 30 pages) are fully remediated within 10–15 business days of project kickoff. Larger sites or those with hundreds of legacy PDFs may take 4–6 weeks. We'll give you a firm timeline after the audit is complete.

Free preliminary site scan. No commitment.

Fill out the form and we'll run a free preliminary WCAG 2.1 AA scan on your district's website — no contract, no sales pressure. You'll get a summary of your top violations within 2 business days.

chris@sitedoc.co
(385) 206-3921
Audit reports delivered in 5 business days

No contract required. We'll respond within 1 business day. Site Doc LLC does not guarantee immunity from complaints or litigation — we provide significant risk reduction and documented good-faith remediation.